Privacy Policy

Last updated: September 18, 2024

This Privacy Policy describes how Project Torque, LLC (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from projecttorquegarage.com (the “Site”), or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or for other operational reasons. When changes are made, we will update the “Last updated” date and post the revised policy on our Site. For significant changes, we may notify you via email or a prominent notice on the Site.

Information We Collect

Personal Information You Provide Directly

  • Contact Information: Includes your name, address, email address, and phone number.
  • Order Information: Such as items purchased, billing/shipping details, payment method, and confirmation.
  • Account Information: Includes username, password, and security questions.
  • Messaging Consent: If you subscribe to our SMS messaging service, we collect your phone number and consent to send recurring messages.
  • Customer Support: Information provided through inquiries, emails, or chat communications.

Automatically Collected Information

  • Usage Data: We collect data about your interactions with our Site, such as device details, browser type, IP address, and website navigation behavior.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your visit, including traffic data and user preferences. You can manage cookie settings in your browser, but please note that disabling cookies may impact the functionality of the Site.

Information Collected from Third Parties

We may receive information about you from third parties, such as analytics providers, advertising networks, and social media platforms, which help us understand user behavior, improve our services, and deliver personalized advertisements.

How We Use Your Information

We use the personal information we collect for the following purposes:

  • Processing Orders: To process payments, fulfill orders, arrange shipping, and manage returns/exchanges.
  • Marketing and Advertising: To send you promotional offers, tailor advertising content, and deliver personalized ads on third-party platforms.
  • Customer Support: To respond to inquiries, resolve issues, and provide customer service.
  • Analytics and Improvement: To track performance, understand customer behavior, and optimize the Site.
  • Fraud Detection and Security: To protect our Site and prevent fraudulent activity.

Information Sharing and Disclosure

We may share your data with:

  • Service Providers: Companies that assist with payment processing, fulfillment, data analytics, advertising, and customer support.
  • Advertising and Analytics Partners: Third-party partners who help us deliver tailored advertising and analyze Site usage.
  • Legal Obligations: We may share information to comply with legal obligations or in response to valid legal requests.
  • Business Transfers: If we merge or undergo a business restructuring, your data may be transferred to the new entity.

Messaging Terms and Privacy Policy

By consenting to Project Torque’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Project Torque through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. These messages may include:

  • Service-related messages: Including order updates, account alerts, and shipping confirmations.
  • Promotional messages: Including promotions, specials, cart reminders, and other marketing offers.

You understand that you do not have to sign up for this program to make any purchases, and your consent is not a condition of any purchase with Project Torque. You can opt-out at any time by replying with the keyword “STOP” to +1 (877) 504-4061 or clicking the unsubscribe link in any message.

You agree to our:

Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access and Portability: You can request access to the information we have about you.
  • Correction: You can request corrections to your personal information.
  • Deletion: You can request the deletion of your data, subject to certain legal or operational limitations.
  • Marketing Preferences: You can opt out of receiving promotional messages at any time. To unsubscribe from email marketing, click the unsubscribe link in any marketing email. To unsubscribe from SMS marketing, reply “STOP” to any message.
  • Opt-Out of Targeted Advertising: You can adjust your settings on advertising platforms to control the ads you see, or manage your preferences on our Site.

Cookies and Tracking Technologies

We use cookies and similar technologies for:

  • Essential Operations: To enable you to browse and use the Site.
  • Analytics and Performance: To understand how you interact with the Site and improve functionality.
  • Advertising: To serve you relevant ads based on your browsing and shopping behavior.

You can manage your cookie preferences in your browser, but this may affect the functionality of the Site.

Security and Retention

We take steps to protect your data, but no system is 100% secure. We retain your personal data as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Children’s Privacy

Our Services are not directed to individuals under the age of 16, and we do not knowingly collect personal data from children. If you believe your child has provided us with their personal information, please contact us to have it removed.

Contact Us

If you have any questions about our privacy practices please contact us at: